Europe Playstation owners are mighty pissed right now, and for good reason. The new PS3 patch did something no one thought Sony would ever do. Place an advertisement in the XMB. There is now an icon for the game Singstar sitting on top of the Game category, bigger than any other icons and you can't delete it or move it. It's there and there's nothing you can do about it. Naturally, people started to Google for a way to get rid of it and they end up on Playstation Europe Official's blog page, where they are essentially told by the PR Rep, Nina Scherer, to suck it up.
Here are some of the most WTF replies I've ever seen from a Public Relations person (you can click on the first image to see it on its original size and then click through to see all of them one by one):
As someone says later in the thread:
She then comes back to apologize for some of her comments:
But then another questions if she really means "We will definitely take all of your feedback on board".
I seriously hope this is not the kind of image Sony wants to have for its Customer Service Relations.